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Returns & Exchanges

We offer a 30-Day Return Policy on all orders.

To return or exchange an order, please follow these simple guidelines:

1. Initiate a 'Return ticket' by contacting one of the contact options below.

2. As soon as you submit your request, you will receive an automated email confirming the process and assigning you a Ticket number. You will then receive a second email with detailed instructions on how to complete the return process.

3. Return the item(s) and we'll issue a full refund or exchange within 48 hours.

Please note:

The returned item(s) must be unworn, inside its original packaging and with all protective labels intact, in the same - new - condition as when received.

Products purchased from a retailer (instead of our official website) should be returned directly to their store and following their own specific return policy.

 

Returns and Exchanges
returns@zanuti.com support@zanuti.com
Call Center
(+1) 602 731 3270 (+41) 22 501 7066
Head Offices
2 Renaissance Square
N. Central Avenue #40
Phoenix, Arizona 85004
USA
Rue du Grand-Pré
Número 64 #66,
Genève 1202
Switzerland