Returns & Exchanges
We offer a 30-Day Return Policy on all orders.
To return or exchange an order, please follow these simple guidelines:
1. Initiate a 'Return ticket' by contacting one of the contact options below.
2. As soon as you submit your request, you will receive an automated email confirming the process and assigning you a Ticket number. You will then receive a second email with detailed instructions on how to complete the return process.
3. Return the item(s) and we'll issue a full refund or exchange within 48 hours.
Please note:
The returned item(s) must be unworn, inside its original packaging and with all protective labels intact, in the same - new - condition as when received.
Products purchased from a retailer (instead of our official website) should be returned directly to their store and following their own specific return policy.
Returns and Exchanges | |
returns@zanuti.com | support@zanuti.com |
Call Center | |
(+1) 602 731 3270 | (+41) 22 501 7066 |
Head Offices | |
2 Renaissance Square N. Central Avenue #40 Phoenix, Arizona 85004 USA |
Rue du Grand-Pré Número 64 #66, Genève 1202 Switzerland |